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Conditions of Use

Orders: Orders are generated online and processed off-line. We will also accept orders by mail. To do so, fill out an order online just short of giving credit card information. Then, print the screen and mail us the order with payment. Be sure to print the screen during the ordering process, as all shipping information is on the screen.

Unless clearly branded, most of the spare parts on offer are generic and are replacement parts for the branded items. The product’s description as replacement parts is clearly stated on the listings and do not constitute any grounds of having mislead the customer. Hence, the return /exchange of these items will not be permitted.

Please note that on accessory and parts orders, delivery times can be as long as 3-4 weeks, or more. Most of these items are shipped from the manufacturers who are notoriously slow in order fulfillment. In cases where we stock the part or accessory, normal shipping policies apply. See below. In some cases, parts have to be double shipped, first coming to us and then re-shipped to the customer. Times can double in those instances.

Payment: Credit cards from Visa, Master Card, and Bankcard are accepted via PayPal.  We also accept personal cheques, money orders and direct deposits, but merchandise shipments are delayed until funds have cleared our bank. Account details will be forwarded by e-mail after conformation of order.

Postage & Shipping: All orders are shipped either UPS, Fedex, DHL, Australia Post, or truck freight, depending on weight and circumstances. Most items are shipped Couriers Please,Fastways and Australian Post may be used for smaller items. Truck deliveries are restricted to the continental Australia, and are to the tailboard only; customer is responsible for getting shipment to the ground. Basic shipping charges on truck shipments are usually applicable to commercial locations, only. On many items we offer extra cost truck delivery options for residential and lift gate service.

Refusal to accept delivery of a freight shipment will incur the cost of shipping in both directions, as well as a 20% re-stocking fee.

We reserve the right to change the shipping method to better serve customer constraints, or to better ensure package arrival. When processing the order we will notify you of the correct charges, and request authorization to proceed with the order. Many items, but by no means all, ship in 3 to 5 business days upon receipt of orders. Longer times often apply and are sometimes reflected in the product descriptions. Shipping dates are determined by many factors: order processing lead time, stock on-hand, drop-ship lead times, product availability, etc.

Please note that some products are drop-shipped from suppliers who may require an additional 1 to 3 business days lead time. Shipment locations can vary widely and delivery times are affected accordingly.

Warranties: Most products are backed by manufacturer's warranties. In addition, as detailed below, we accept returns within 30 days of products which do not meet customer expectations. Excepted from this policy are products with gasoline motors.

Email Privacy: Only Outdoorking.com sees email addresses supplied with orders. Addresses are only used for order correspondence, shipment notifications, and occasional Outdoorking.com specials advertisements. We may also, on occasion, use postal addresses to notify customers of special savings or new products.

Errors and Omissions: Although we try to be accurate and error free, inevitably mistakes do happen. Please email us at support@outdoorking.com.au if you encounter an error that needs fixing and we'll get on it.

IMPORTANT: Due to circumstances beyond our control, product specifications and prices may change without notice. Also, prices change from time to time reflecting cost of acquisition and our desire to provide good value.

Products & Services: Sold and offered by Outdoorking.com and its related companies and subsidiaries are covered by their respective manufacturer's warranty and guarantee. Outdoorking.com and its related companies are mere re-sellers of these products. Outdoorking.com and its related companies and subsidiaries are not responsible for any damages caused by these products directly or indirectly. When purchasing with Outdoorking.com, the buyer is waiving their right for any claims against the company, Outdoorking.com, for any form of product liability caused by the product's malfunction, defect or damage. Outdoorking.com and its related companies and subsidiaries is only liable to the extent of the refund as stipulated and covered under conditions of sale.


Disclaimer

The information and prices contained in this Website have been provided by OutdoorKing.Com as a service to our clients and others.

Whilst OutdoorKing.Com accepts its legal obligations and every effort has been made to ensure the accuracy of the information provided in this Website, be aware however that to the extent permitted by law, OutdoorKing.Com shall have no liability to any person or entity with respect to any liability, misleading information, loss or damage caused or alleged to be caused directly or indirectly from the use or reliance upon the information contained in this Website.

Whilst every effort has been made to ensure all prices are correct at the time of publication prices are subject to correction and alteration without notice. Prices will be confirmed at time of order acceptance by OutdoorKing.Com.

All References to Original Part Numbers and Trade Names are for Identification purposes only!


The sale of all items via Outdoorking is subject to availability. From time to time one of our Manufactures may be out of stock and your item may need to be back ordered. If this is the case, you will be emailed immediately and you will be given the choice of a full refund or to wait until your item comes back in stock.

 

 

YOUR MEMBERSHIP ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Outdoorking and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

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